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How to Adopt Data Analytics for Data-Driven Decision Making

September 20 | 12:00 pm – 1:30 pm EST

How to Adopt Data Analytics for Data-Driven Decision Making

Speakers:

Deborah (Pfeifle) Watkins, EMHL, MSN, RN, CCM, CRRN, CLCP, MSCC, Chief Executive Officer, Care Bridge International

Jim Paugh, Senior Vice President, Care Bridge International

With data analytics, you can uncover hidden patterns, correlations and other insights within your organization which leads to actionable items and informed, data-driven decision making. This webinar will focus on various aspects of data analytics at a high level. Attendees will learn to work within corporate data constraints while discussing the importance of team building to develop measurements and establish a data-driven culture. An introduction to predictive modeling will be discussed, followed by an in-depth discourse regarding key performance indicators and how to identify them. We will also compare and contrast the differences between traditional reporting and dashboard story-telling while providing examples of each.

Attendee Takeaways:

1.            What is the big deal about data analytics?

2.            Describe the difference between raw data and actionable data

3.            Name three ways to create a data driven culture

4.            Identify meaningful key performance indicators

5.            Discuss the importance of buy-in for measurements

6.            Explain the impact of dashboard story-telling vs. traditional reporting

Click here to register for this webinar.

Deborah is the former CEO of Gould & Lamb, LLC, she has worked closely with the Centers for Medicare and Medicaid Services (CMS) and congressional staff to improve the Medicare Secondary Payer program. During her tenure, Deborah received the 2010 Oracle Titan Award and Gartner 1to1 CRM Silver Award for technology implementation. She has a Master of Science degree in nursing, a master’s in healthcare leadership (MBNMPH) from Brown University and is a past board secretary for the National Association of Medicare Set Aside Professionals (NAMSAP). Deborah is an experienced clinician and insurance executive, having spent most of her career involved with the management of complex medical claims as well as integrating technology and evidenced based clinical and technical processes. She was directly involved with the Centers for Medicare and Medicaid's early pilot program for Medicare Advantage C, formerly Medicare + Choice. She is a speaker and subject matter expert on issues pertaining to health coverage, care coordination and leadership, speaking nationally at various venues.

Jim has an extensive background within workers' compensation insurance, including experience in safety, loss control, claim management, consulting, underwriting and claim analytics. He has developed many key performance indicators for use by regulators, carriers and Fortune 500 employers as well as associated predictive models for claim complexity, case management and provider outcomes.

He formerly held leadership positions with Deloitte Consulting, Verisk Analytics and Paradigm Management Services. In these positions, he managed and worked on projects for predictive modeling in workers' compensation for a $2 billion underwriter, one of the first claims complexity models for a large national carrier and reserving application for a national third-party administrator. Other project work included workers’ compensation and liability claim reviews, medical malpractice regulatory audits and dashboard development work for an actuarial firm and carrier. He co-founded Lynch Ryan, a national workers' compensation consulting firm, building the firm to a team of over 50 professionals. He managed to sell the company to, and re-acquire it from, the Travelers Insurance Co.

Jim holds an MBA from Northeastern University and an MA and B.A. from Assumption College. He has been a speaker at numerous regional and national conferences and has written articles for the Journal of Workers’ Compensation and ISO Review, among others. In addition, he is the author of “Managing Workers' Compensation, Handbook of Occupational Safety & Health, Second Edition”, published by John Wiley & Sons.